Frequently Asked Questions (FAQs)
Do you take insurance?
No, MyDoc does not bill insurance therefore, you will not need to pay a copay for your visits.
Do I need health insurance?
We recommend carrying a catastrophic insurance at minimum. While we can take care of about 80-90% of your healthcare needs, in the event of a major health issue, hospitals and certain treatments are very costly. Having a catastrophic insurance or a high deductible insurance plan would help cover those events.
Does my subscription to MyDoc count towards my deductible?
Unfortunately, not at this time.
What is included in my MyDoc subscription?
You will have unlimited, concierge-like, access to your board-certified physician. All office-based procedures that we can do is also included. The only “extra” costs are medications, labs, and any imaging that may need to be done. However, these are priced up to 90% off what it would cost if ordered under insurance and, in many cases, are even cheaper than what your copays or deductibles would be. We also offer longer appointments so you will not feel rushed. At minimum we give each patient 30 minutes or more to spend 1 on 1 with your doctor. Forget something during your appointment? No problem! You will have your doctors direct cell phone number so you may call or text at any time.
Is there a commitment?
No, you may cancel any time with a 30 day notice. If you do cancel and decide to rejoin later on, there will be a re-enrollment fee.
Is it worth it if I only see my doctor once a year?
Absolutely! We can’t predict what will happen but you can be at ease by knowing you have direct, immediate access to your doctor in the event of an emergency. Most copays to go to an urgent care or ER are more than the subscription fee alone. Then if you require any procedures or imaging, that all would be extra in those facilities at the higher “insurance rate”. At MyDoc, all office based procedures are free and anything extra like medications, labs, and imaging are discounted at up to 90%.
Do I have to make an appointment to be seen?
No. Once you become a member, you may either come in to the office, call, text, email, or telehealth with your doctor directly. You will have your doctor’s cell phone and may reach out at any time. Several issues may be able to be taken care of without coming into the office. At MyDoc we are all about convenience and ease of care.
Do you do home or office visits if I am unable to come in?
Yes! For a small extra fee, if something is not able to be taken care of virtually or by phone and you cannot come into the office, we may meet you where you are at.
Do you offer medications in office?
Yes! We offer the convenience of being able to go home with the medications you need whether it be your maintenance medications (for high blood pressure, diabetes, high cholesterol, thyroid, or any other chronic disease) or acute care meds such as antibiotics, anti-inflammatories, topicals or others. The medications available in our office may be cheaper than your copay for 30 day or 90 day supplies! We also offer high quality vitamins at a reduced rate if interested.
Do you only do primary care?
No, we also offer aesthetic and wellness services such as Botox, IV therapy, peptides, HRT, and weight-loss. Our members receive a discounted rate where at times the subscription pays for itself with one treatment.
What if I need to see a specialist?
While primary care doctors have a broad knowledge and in the direct primary care setting, we have more time to spend and address issues prior to them escalating, there may be times you will need to be referred to a specialist. In this case, your insurance will cover the specialist care. We will work with your specialist to complement each other to insure you are receiving the best care possible.
Can I use you insurance for tests and imaging?
You may still be able to use insurance on most tests and imaging but certain times paying cash will be cheaper than paying whatever the copay or deductible may be if you decide to use your insurance. It is best to reach out to your insurance in advance to see how much is covered for the particular test.
What insurance pairs well with MyDoc Direct Primary Care?
We recommend going with a high deductible PPO plan. In the event you need to see a specialist or require a hospitalization, you will be covered. If you have a HMO plan, referrals may be trickier. You may have to see your HMO preferred primary care doctor prior to receiving a referral.
Do you offer employer plans?
Yes! We do not have a minimum number of employees required. We offer a low monthly PEPM (per employee per month) plan that will cover 80-90% of their healthcare needs. This will allow employers to save money by switching to a health savings high deductible PPO plan while offering them a concierge-like primary care service. Or, if you do not currently offer health insurance to your employees, this may help retain employees and boost culture by offering them Direct Primary Care coverage for a low monthly fee. Please reach out to us for more information on how this may benefit and save your company money. Healthier employees lead to fewer sick days!
I’m still confused. Can I get more information to see if this is right for me?
Absolutely! Please reach out to us by email at info@mydocdpc.com or by phone at 248-496-1335.